warranty

limited warranty policy

bombol
bombol

At Bombol, we make innovative, high-quality products for babies and children. Your Bombol products are covered by this Limited Warranty. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

PRODUCTS COVERED BY THIS LIMITED WARRANT

This limited warranty extends to products sold by Bombol limited (“Bombol”) and purchased directly from Bombol or Bombol’s authorized retailers. The Products are designed to be used as instructed in the manual and on the labels, under normal circumstances. This Warranty does not cover your Product if you use it in a manner incompatible with that intended design. This warranty is in the country of the original purchase.

WHO THIS WARRANTY EXTENDS TO

This limited warranty extends to the “original purchaser” of any product. All Bombol warranties, including any implied warranties, are valid only for the period of time the product is owned by the original purchaser of the product and limited to 1 year. The “original purchaser,” for the purposes of this warranty, is the first purchaser of the Bombol Product or a Bombol authorized retailer. PLEASE RETAIN A COPY OF YOUR RECEIPT AS PROOF OF PURCHASE. All Bombol limited warranties are not transferable.

WARRANTY PERIOD

Bombol warrants consumers that the product shall be free from material and manufacturing defects for a period of 1-year after the original date of purchase.

This warranty period commences upon purchase of the product and the sales receipt is required for proof of purchase. If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your product at no cost to you.

WHAT THIS LIMITED WARRANTY COVERS

Bombol warrants the Products in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”), and warrants normal functioning when the Products are used normally for its intended purposes in accordance with user manuals and labels.

The warranty is applicable to all Bombol products and covers the following “Defects”:

All manufacturing faults on frame and fabric

  • Fabric seams
  • Touch fasteners
  • Colour fastness

WHAT IS NOT COVERED BY WARRANTY?

  • Normal wear and tear
  • Corrosion or rust on the frame due to extreme environmental conditions, including high humidity, salt spray, ice or snow or due to insufficient maintenance
  • Incorrect assembly or installation of a third party part or accessory not compatible with the original design
  • Accidental or intentional damage, abuse or neglect
  • Improper storage/care of the product
  • If purchased second hand or from an unauthorized reseller
  • When the product has not been used for normal use and in accordance with the manufacturer's instructions
  • If a repair or modification has been carried out by an unauthorized party or if the product has been dismantled with no authorization from Bombol
  • Consumer dissatisfaction with the product in terms of disliking the fit, weight, functionality, colour or style

WHAT THIS LIMITED WARRANTY CONSISTS OF

In the event of a Defect, Bombol’s sole and exclusive liability and your sole remedy under this limited warranty will be, at Bombol’s discretion, to provide a repaired or replacement Product, subject to your fulfilment of “Your Responsibilities” below.

Replacement Product may be provided in a colour different from the Product you originally purchased.

Bombol will only provide replacement parts and service sets that have been thoroughly tested and can easily be assembled with or without instructions. Bombol will only replace like-for-like. Nevertheless, Bombol reserves the right to discontinue a model, colour, fabric or accessory, and therefore will replace the consumer, during the warranty period with an equivalent product, colour or fabric. Any replacement or repair provided by Bombol will not give the right for the warranty period to be extended. The warranty provides a right to repair and specifically not to a product’s exchange or return. Bombol does not cover under warranty any defects if the Product has been purchased second hand or from an unauthorized reseller. Bombol is only obliged to offer warranty services to consumers who can present proof of the original date of purchase. In the event of any dispute regarding this Limited Warranty, Bombol reserves the right for all final decisions on the warranty. Bombol reserves the right to improve the design of any product without assuming any obligation to modify the previously manufactured articles.

YOUR RESPONSIBILITIES

In the event of a Defect and in order to get the benefit of this limited warranty, you must contact Bombol at shop@bombol.com and provide Bombol with digital proof of the Defect and proof of the original date of purchase before shipping your Product, complete or in part, to the address set forth at the end of this limited warranty.

Should shipping costs be required to return your Product, you will not be responsible for those costs.

Bombol will repair or replace (as applicable) and ship your Product back to you within 90 days of receiving your original Product. You will not be responsible for any shipping costs associated with shipping replaced or repaired Products.


DISCLAIMER AND LIMITATION ON LIABILITY

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRODUCT IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME U.S. STATES OR OTHER JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

SOME US STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT WILL BOMBOL OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE PRODUCTS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE.

THIS LIMITATION WILL APPLY EVEN IF BOMBOL HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BOMBOL’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT GIVING RISE TO SUCH LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

ARBITRATION

In the event a dispute arises between you and Bombol arising out of this Limited Warranty, such dispute will be determined and settled by binding arbitration between the parties. You must seek arbitration for disputes arising out of this Limited Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act. If you choose to pursue any rights and remedies that are not created by Title I of the Magnuson Moss Warranty Act, then arbitration is not required.
Arbitration will take place in Hong Kong.


The arbitration will not be combined with any other proceeding or arbitration against one of the parties. Each party will designate one arbitrator and the two designated arbitrators will select a third arbitrator, who will serve as the chair of the arbitration panel. All arbitration proceedings will be closed to the public and confidential and all related records will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The decision and the arbitrators’ award will be in writing and will include a statement setting forth the reasons for the disposition of any claim. A dissenting decision will also be set forth in writing. The arbitrators’ award will be final and binding on the parties, and judgment thereon may be entered in any court of competent jurisdiction.

GOVERNING LAW

This limited warranty will be governed by the laws of Hong Kong

WARRANTOR

BOMBOL LIMITED
Unit 602, 6/F, Kowloon Centre
33 Ashley Road
Tsim Sha Tsui, Kowloon, 999077 Hong Kong
shop@bombol.it